Entry Level Support provides your organisation with the following:-
- A support engineer for instant remote assistance.
- Failing a remote assistance fix, (ie a physical problem), a visit from an engineer to remedy the problem.
- Security protection (antivirus and spyware) for each machine with 24×7 monitoring included.
- Full advice from one of our infrastructure and business productivity consultants when you need it.
- Monthly scheduled face to face meetings to make sure you are happy with the service and a inspection of included devices for potential problems.
This package generally suites a small office and is flexible over either a twelve month contract or a one month rolling contract.
Simple, but effective.
For enquiries about this package you can find our contact details on the contact us page.
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