About our support packages for business

Choosing the right IT Support package for your business can be confusing. Do you want hardware support? or Software support? -or a bit of both? Even Ad-Hoc support to assist your existing IT Staff? How do you determine this?

We can help, here at Xtranet we assist large companies frequently and small one man companies when and as they need us.

Our comprehensive packages include the following resources;

  • Remote monitoring.
  • Remote support.
  • On-Site support.
  • Holiday support for organisations who have one IT Staff member who is away.
  • Ad-Hoc support if and when you need us.
  • Software only support.
  • Hardware only support.
  • Network backbone only support.
  • Support packages to implement security for hardware and users.

Of course no one organisation is the same and each of the packages are able to be tailored to suite your means and circumstances.

You name it we have the package for you. Review some of our packages and give us a call for more information.

Alot of organisations now see this as a money saver, they base their decision on how long their own internal IT Department spend tracking and fixing issues on the internal system instead of dealing with user issues.

After all in may cases if users can’t work their not earning!